Repairs across Dallas

Garage door repair · Dallas, TX

Half of Dallas parks behind the house, and that changes the visit.

Half of Dallas parks behind the house, and that changes the visit. Say what your door is doing and see the price before work.

12 repairs coveredFree to askPrice before work
Do you cover Dallas?Yes — right across it

Lakewood, Junius Heights, M Streets, and the streets either side of them.

What can I get done?12 residential repairs

Springs, cables, openers, sensors, tracks, panels, seals, and full replacements.

What will it cost?Agreed before anything is touched

You hear what failed and what it costs first. Saying no at that point costs you nothing.

How fast?A person replies the same day

Ask before 5 p.m. on a weekday and you hear back that business day.

Why us for this door

Check what your Dallas opener is actually bolted to.

An opener hanging off framing that was never sized for it works loose over time, and the door starts shuddering at the top of its travel. People chase that with rollers and lubricant for years. It's a mounting problem, and it's visible in thirty seconds to anyone who looks up rather than along.

Late-summer heat producing a door that reverses for no reason is the other Dallas standard, and that's a settings job. Say where the door stopped and what was in the way. Cost and scope agreed with you before work.

Get my door fixed

Where we work

Rear-entry or street-facing?

Junius Heights and the M Streets run rear-entry garages; Preston Hollow and Lake Highlands face the street. Say which is yours.

  1. LakewoodOlder East Dallas housing on deep lots where the garage sits at the back of the property and opens onto a service alley rather than the street.
  2. Junius HeightsCraftsman and Prairie bungalows east of Munger Place, mostly with detached rear garages reached from the alley behind the house.
  3. M StreetsAlso called Greenland Hills. Deep lots with alley access at the rear, and a lot of garages that have been converted or rebuilt as accessory buildings.
  4. Winnetka HeightsOak Cliff bungalows and Prairie four-squares with original detached garages: light timber framing, narrow single openings, and little headroom.
  5. Kessler ParkHilly Oak Cliff streets where driveways pitch steeply and older detached garages sit below or beside the house rather than in line with it.
  6. Preston HollowLarger north Dallas lots with attached garages and long west-facing driveways that catch low evening sun straight down the sensor line.
  7. Lake HighlandsMid-century northeast Dallas stock with attached two-car garages, wide doors, and street-facing driveways with little shade.

Just outside Dallas?

Plenty of the work we take isn't in Dallas proper. These are the towns around it and what tends to be different about a door there.

  • PlanoNorth. Built in distinct waves, and knowing which wave your street belongs to tells us whether this is a spring job or an opener job.
  • IrvingWest, a deep mix of older housing and newer building where openings vary far more than the address suggests.
  • GarlandNortheast, post-war single-story housing where the same attached garage repeats and fails on one schedule.
  • MesquiteEast. Attached doubles of one vintage where the summer heat gets to the plastic gears inside the opener well before the door wears out.
  • RichardsonNorth, mid-century subdivisions where west-facing doors bake all afternoon and the seal goes first.

Don't see your street or your town? These are the places where the housing changes enough to change the job — not the edge of where we go, and not a promise about your exact address either. We take work across Dallas and the wider Texas area, and the address you send is what actually gets checked.Check my address

Repairs in Dallas

Pick by what the door is doing.

Garage Door Repair performed safely in a residential garage

General repair

Garage Door Repair

Tell us what the door is doing and we'll get it in front of someone who can fix it — with the price agreed before the work starts.

See what's included
Garage Door Spring Repair performed safely in a residential garage

Springs and balance

Garage Door Spring Repair

If your door suddenly weighs a couple hundred pounds, a spring has almost certainly let go. Leave it down, keep everyone clear, and let someone with the right winding bars deal with it.

See what's included
Garage Door Cable & Drum Repair performed safely in a residential garage

Cables and drums

Garage Door Cable & Drum Repair

One corner sitting lower, or a cable hanging off its drum, means the lift system is out of balance. It wants looking at before the next cycle, not after.

See what's included
Track, Roller & Hardware Repair performed safely in a residential garage

Tracks, rollers, hardware

Track, Roller & Hardware Repair

Grinding in the same spot, a door that shakes the whole wall, a roller creeping out of its track — all cheap to sort now, all expensive once the door comes off.

See what's included
Off-Track & Stuck Door Repair performed safely in a residential garage

Off-track and stuck

Off-Track & Stuck Door Repair

Every extra cycle bends another panel and drags more cable out of line. Leave it where it is, keep the opening clear, and get it stabilized properly.

See what's included
Garage Door Opener Repair performed safely in a residential garage

Openers

Garage Door Opener Repair

Motors take the blame for dead springs constantly. Worth knowing which one you've got before you buy an opener you didn't need.

See what's included

Dallas guide

What tends to go wrong here.

A rear-entry garage adds a step before anyone reaches the door

Lakewood, Junius Heights and the M Streets were laid out with the car kept behind the house, so the garage faces an alley instead of the street. Plenty of those alleys are one lane wide, half taken up by bins and parked cars, and a service van can end up stopping a good way short of your door.

None of that changes what's broken. It changes how long a technician is on site and how far every part gets moved by hand. Say up front whether we come off the alley or a driveway, and whether a gate or a code is involved, so you'll get an estimate that reflects it.

Check what the opener is actually bolted to

West of the river, Winnetka Heights and Kessler Park keep a lot of original detached garages: light timber framing, one narrow opening, and rafters that were never sized to hold a motor. An opener hung off those rafters works loose over the years, and then the door starts catching on the header on its way up.

You can check this from the ground. Stand inside with the door shut and look at whether the header above it has sagged, whether the opener rail runs level, and whether the two tracks stay parallel. You don't need to fix any of it. Just tell us, because a door in a building that has moved is a different repair.

Late-summer heat shows up as a door that reverses for no reason

By late August a shut Dallas garage runs hotter than the street outside. Grease that behaved in April thins and runs off the rollers, and a force setting that suited a cooler door starts reading an ordinary lift as an obstruction.

Low evening sun does something similar to the safety sensors on a west-facing drive, which is common through Preston Hollow and the newer streets out north. If the door only misbehaves at one time of day, it's the single most useful thing you can tell us. Look at the two small lights near the floor and say whether they are steady, blinking or out.

Tell us where the door stopped and what was in the way

Give us the address with a cross street, single or double door, alley or driveway, and what happened on the last press: how far it moved, what you heard, and whether a car is shut in behind it. Don't try to name the failed part.

A photo from where you are standing helps more than a close-up, and please don't get on a ladder to take one. Anything sent before 5 p.m. on a weekday gets a reply from a person the same business day; later than that, the next business morning. The technician confirms the work and the cost before starting, and asking costs nothing.

Most common around Dallas

Know when to stop using the door.

Don't wait

Door will not open

The door does not lift or only moves a few inches.

What to do about it
Don't wait

Door will not close

The door stays open, stops, or will not begin closing.

What to do about it
Stop using the door

Broken torsion spring

A gap appears in the spring above the door or a loud bang precedes a heavy door.

What to do about it
Don't wait

Opener does not operate

The opener is silent, hums, or runs without moving the door.

What to do about it

Dallas questions

Asked before anyone books anything.

The door hums but only lifts a couple of inches. What now?

Stop pressing it. A door that moves and then stops is usually being held by something mechanical: a cable off its drum, a roller out of the track, or a spring that has gone. The opener doesn't know that, so it keeps pulling and the damage spreads. Leave the car where it is, keep everyone out from under the door, and tell us how far it got and what it sounded like.

My door goes down and then runs straight back up again.

That's the door protecting somebody. It reverses when the sensor beam is broken or when the closing force meets something it reads as a person. Check the beam path for a bin, a bike or a bag of soil, then look at the two lights near the floor. Never tape the sensors together or hold the button down to force it shut.

There was a loud bang in the garage and now the door won't lift.

That's almost always a spring, and it's the one thing we'd rather you left alone. All the weight the spring was carrying is now hanging on cables and brackets that were not designed to take it. Leave the door where it is, keep children and cars clear, and don't pull the emergency release while the door is up.

The little light by the floor keeps blinking. Is that the problem?

It's the door telling you the two sensors have lost sight of each other. Most of the time it's a knocked bracket, a lens with cobweb on it, or afternoon sun landing straight in the eye. Wipe both lenses with a dry cloth and see whether the lights settle. If they don't, say which side is blinking and what time of day it starts.

Nothing happens at all when I press the remote or the wall button.

If both are dead, start with power: the ceiling outlet, the breaker, and whether a GFCI in the garage has tripped. Storms here knock those out regularly. If the light on the motor unit is on and the door still won't move, the gearbox or the board is the likely culprit, and that is worth a technician rather than a guess.

Do I find out the price before someone starts working?

Yes. The technician looks at the door, tells you what failed and what it takes to put right, and gives you the price before a tool comes out. You can say no. This site doesn't take payment and doesn't charge you for asking.

Dallas, TX

Say where the Dallas door stopped.

Where it stopped, what was in the way, and your cross streets. Scope and price agreed with you before anyone starts.