Repairs across Reno

Garage door repair · Reno, NV

Fine at breakfast, dragging by four. High-desert days are hard on a door.

Fine at breakfast, dragging by four. High-desert days are hard on a door. Say what yours is doing and see the price before work.

12 repairs coveredFree to askPrice before work
Do you cover Reno?Yes — right across it

Old Southwest, Midtown, Caughlin Ranch, and the streets either side of them.

What can I get done?12 residential repairs

Springs, cables, openers, sensors, tracks, panels, seals, and full replacements.

What will it cost?Agreed before anything is touched

You hear what failed and what it costs first. Saying no at that point costs you nothing.

How fast?A person replies the same day

Ask before 5 p.m. on a weekday and you hear back that business day.

Why us for this door

A Reno door that lifts at seven and drags by four is out of adjustment.

Twenty-five degrees of swing between morning and afternoon changes how the whole assembly moves, and an opener set at one end of that range will fight the door at the other. It reads as a failing motor and it's a settings and balance job, which is a fraction of the cost.

Gravel yards putting grit exactly where the rollers run is the local accelerator. Say when it drags, how steep the drive is, and whether a truck can turn at the top. What is actually wrong and what it costs is agreed with you first.

Get my door fixed

Where we work

How steep, and can a truck turn?

Caughlin Ranch and Somersett climb and turn tight; Midtown and the Old Southwest are flat and narrow. Say which is yours.

  1. Old SouthwestCraftsman bungalows and period cottages from the 1920s onward on tree-lined streets, many with a detached garage at the back of a long single-width drive.
  2. MidtownSmall older houses on tight lots behind the Virginia Street commercial strip, with short driveways and narrow single-width garages.
  3. Caughlin RanchHillside subdivisions in the southwest where driveways climb or drop away from the street and garages are often set at an angle to it.
  4. SomersettNewer houses built into high-desert hills on the northwest side, with steep approaches and driveways that sit well above or below the house.
  5. Damonte RanchSouth Reno subdivisions of recent construction with attached two- and three-car garages facing open ground and gravel front yards.
  6. Hidden ValleyRanch-style and custom houses on the southeast side toward the Virginia foothills, on larger lots with gravel and sage landscaping up to the drive.

Just outside Reno?

Plenty of the work we take isn't in Reno proper. These are the towns around it and what tends to be different about a door there.

  • SparksJust east, older housing near the middle with newer subdivisions out toward the industrial edge.
  • Spanish SpringsNortheast in the valley, newer building where wind funnels through and pushes a wide door around in its tracks.
  • Sun ValleyNorth, older housing and manufactured homes where openings are not standard and measuring comes before ordering.
  • Lemmon ValleyNorth on open ground, spread-out housing that takes blown dust in summer and hard freezes in winter.
  • Cold SpringsNorthwest up the valley, newer subdivisions sitting high enough that grease stiffens well before the calendar says winter.

Don't see your street or your town? These are the places where the housing changes enough to change the job — not the edge of where we go, and not a promise about your exact address either. We take work across Reno and the wider Nevada area, and the address you send is what actually gets checked.Check my address

Repairs in Reno

Pick by what the door is doing.

Garage Door Repair performed safely in a residential garage

General repair

Garage Door Repair

Tell us what the door is doing and we'll get it in front of someone who can fix it — with the price agreed before the work starts.

See what's included
Garage Door Spring Repair performed safely in a residential garage

Springs and balance

Garage Door Spring Repair

If your door suddenly weighs a couple hundred pounds, a spring has almost certainly let go. Leave it down, keep everyone clear, and let someone with the right winding bars deal with it.

See what's included
Garage Door Cable & Drum Repair performed safely in a residential garage

Cables and drums

Garage Door Cable & Drum Repair

One corner sitting lower, or a cable hanging off its drum, means the lift system is out of balance. It wants looking at before the next cycle, not after.

See what's included
Track, Roller & Hardware Repair performed safely in a residential garage

Tracks, rollers, hardware

Track, Roller & Hardware Repair

Grinding in the same spot, a door that shakes the whole wall, a roller creeping out of its track — all cheap to sort now, all expensive once the door comes off.

See what's included
Off-Track & Stuck Door Repair performed safely in a residential garage

Off-track and stuck

Off-Track & Stuck Door Repair

Every extra cycle bends another panel and drags more cable out of line. Leave it where it is, keep the opening clear, and get it stabilized properly.

See what's included
Garage Door Opener Repair performed safely in a residential garage

Openers

Garage Door Opener Repair

Motors take the blame for dead springs constantly. Worth knowing which one you've got before you buy an opener you didn't need.

See what's included

Reno guide

What tends to go wrong here.

A door that lifts fine at seven and drags by four

Reno runs a wide gap between the morning and the middle of the afternoon. Steel sections and steel track grow through the day and shrink back overnight, and a door whose track is already a shade tight will run clean at breakfast and start catching once everything has expanded.

Openers make it obvious. A force setting that suits a cool door will trip on a warm one, so you get a door that reverses halfway down at four and behaves itself at seven. That doesn't mean the opener is failing. When you write, say what time of day it happens, because that one detail rules out several things before anyone drives out.

How steep is the drive, and can a truck turn at the top?

Plenty of Reno garages sit above or below the street. Somersett and Caughlin Ranch are built into hillsides, and the approach can be short, steep, and awkward to reverse out of with a load of sections on board.

Old Southwest has the opposite problem: a long single-width drive down the side of the house to a detached garage at the back, with nowhere to pass. Neither changes the repair itself, but both change how the day goes and how many hands it takes. Tell us which one you've got.

Gravel yards put grit where the rollers run

Gravel and sage landscaping is normal here, and Hidden Valley and Damonte Ranch have a lot of it right up to the apron. Wind moves that grit around, and it collects in the bottom track and against the seal every time the door goes up.

A door that has got noticeably louder, or that judders on the way down, is often telling you the track is packed rather than that a part has failed. It's worth saying what the floor and the front yard are like, because a clean and adjust and a parts replacement are very different conversations to have.

Send this before a Reno technician calls you back

Cross streets, single or double door, how far it moved before it quit, whether a vehicle is trapped in there, and how steep the drive is. You don't need to diagnose anything. Describing it accurately is worth more than a confident guess at the part.

Photos from ground level are useful, and please don't climb for a better angle. Send it on a weekday before 5 p.m. and a person answers the same day, otherwise the next business morning. The technician confirms the scope and the price with you before starting, and there is no charge for asking.

Most common around Reno

Know when to stop using the door.

Don't wait

Door will not open

The door does not lift or only moves a few inches.

What to do about it
Don't wait

Door will not close

The door stays open, stops, or will not begin closing.

What to do about it
Stop using the door

Broken torsion spring

A gap appears in the spring above the door or a loud bang precedes a heavy door.

What to do about it
Don't wait

Opener does not operate

The opener is silent, hums, or runs without moving the door.

What to do about it

Reno questions

Asked before anyone books anything.

The button does nothing at all. Where do I start?

Check that the wall button does the same nothing the remote does, and that the opener actually has power, because a tripped outlet is more common than a dead motor. If the opener runs but the door stays put, the drive or the door is the problem rather than the electronics. Tell us which of those two you are seeing.

It stops about a foot off the ground and goes back up.

Something is interrupting the close. Stopping at the same height every time tends to point at the down limit or the down force rather than the safety eyes, and grit packed into the bottom track will do it as well. Look at what is sitting in the track, tell us the height it stops at, and do not force it down by hand.

Something snapped loudly and now the door will not lift.

That is a broken spring. The door weighs what it weighs, and without the spring the whole load has moved onto parts that were never meant to take it. Leave the door where it is, keep everyone clear of the opening, and do not touch the springs, the cables, or the brackets at the bottom corners.

The door closes if I hold the wall button but not otherwise.

That is the sensor circuit talking. Holding the button is the deliberate override, and the fact that it works tells you the door and the opener are basically fine and the eyes are not happy. Look for a knocked bracket, a dusty lens, or something parked in the beam, and tell us whether the lights are steady, blinking, or dark.

The opener runs for a second, clicks, and stops.

That is the opener protecting itself. It is meeting more resistance than it expects and shutting down before it damages anything, and the resistance is usually in the door rather than the motor. A dragging roller, a tight track, or a spring losing its lift will all cause it. Tell us how heavy the door feels when you move it by hand.

How do I avoid being talked into a whole new door?

Ask for the scope and the price before anything starts, which is what the technician gives you anyway, and ask what the repair-only option looks like alongside it. Seeing both written down makes the difference obvious. No payment goes through this site, and there is no cost to asking the question.

Reno, NV

Get the Reno door adjusted, not replaced.

When it drags, the driveway, and your cross streets. Send it before five and a person comes back to you the same business day.